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1. Didn't know, but they said shipping takes 24-48 "business hours" which took three full day (mon-thurday, Just time to get shipped!). 2. They said delivery take 3-8 business days, which ended up two weeks..? don't say three to ~ just say 10-14days. 3. I was keep...
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Company wrote 0 private or public responses to the review from Sep 07.
1.6
#1349408
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I had shopped with Vitamin World many times in the past and I always knew that their shipping was kinda slow. This time I placed an order 1 week ago. I waited for a whole week and my order status is still In Process. Until I contacted them, I was not aware that my...
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Company wrote 0 private or public responses to the review from Apr 30.
h.kitchener
h.kitchener

You are probably better off just ordering whatever you want from Amazon---you can check products, prices, and unless they send it via USPS, the delivery is reliably prompt.

2.2
I didn't like
  • Shipping
  • Poor service and poor customer service
#1244452
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I ordered supplements last Jan 27 and got a status order "ready to pick up" but nothings there at the post office. Then got a status order again "on its way"!!!!!! then, it says package need to go back to the source!, what the...
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Company wrote 0 public responses to the review from Feb 27.
1.0
I liked
  • Supplements
I didn't like
  • Poor service and poor customer service
#1199137
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Vitamin World - Abusive workers conditions.

I am visiting the U.S Virgin islands and in the time here I've been at Vitamin World and even though the service was excellent, it is ridiculous and probably illegal for this company to have only one person working, and besides that fact, still the young lady( dont know her age but looks young to me) do her job with so much poise and determination to help you.
Company wrote 0 public responses to the review from Feb 05.
3.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
#1183343
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I ordered 6 item from vitamin world. mostly health tea. I placed the order on January 13th' 2018 . On January 15th I got a email saying my order has shipped. Now it is January 26th and I have not received any package at all... No product was sent to my address. I...
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Company wrote 0 public responses to the review from Jan 26.
#1176902
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I have been a customer for many years ordering from Vitamin World I loved their sales and high-quality vitamins. I don't know if they changed suppliers or what. The last vitamins I got were not good quality that I was used to so I simply wanted a refund, that's when...
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Company wrote 0 private or public responses to the review from Jan 19.
1.0
#1172637
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The online experience was great, however, my packages were totally messed up for shipment. I purchased items on November 26, and it is now December 13, and I have not gotten most of my items. I received two packages, one week and two weeks after my order, each with...
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Company wrote 0 public responses to the review from Dec 13, 2017.
2.3
#1147700
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I attempted to order over the phone. Over the course of 2 days I gave my 2 credit card numbers and was repeatedly told that they were declined. Calling my credit card issuer, I find no problem with the card nor do they have any record of vitamin world attempting to put...
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Company wrote 0 public responses to the review from Nov 30, 2017.
2.4
I didn't like
  • Credit card would not process and is a valid card
  • Communication issues
#1139820
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22 days has passed since the order has been placed. I still have not receive the product. I've never got e-mail notify my shipping status. I have to contact vitaminworld to get the tracking. it has been time consuming to track the package. the delivery date kept...
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Company wrote 0 public responses to the review from Nov 22, 2017.
2.0
#1135889
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I recently had two terrible customer service experiences. First, I have been waiting for my online order to be "processed" for 3 weeks without any contact from the company and customers are unable to cancel the order. I read online that it is FTC rule that that have to...
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Company wrote 0 public responses to the review from Oct 27, 2017.
1.0
#1121730
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